Frequently Asked Questions
We are often asked a number of questions in relation to how Axon Rehab works. Here are a few of the most common that may be of help, however, please feel free to contact us with anything not addressed here and we would be happy to help.
How do I make an appointment with Axon Rehab?
All customer visits are by appointment only. In order to make an appointment please contact us via phone or email.
If it's your first time to visit us we will need to spend a little more time going through your medical history so that we can best assess your needs. This is normally carried out in the first or initial appointment which take approximately 90 minutes. If you have been with us before we may have this history on file but can amend or review as required.
Do I need a referral from a GP or Consultant?
No, a GP, Consultant or Hospital referral is not required. However, if you have a Referral Letter with any reports relating to your condition then please feel free to bring them with you to your first appointment.
How long does an appointment take?
An Initial Assessment takes approximately 90 mins, depending on your condition. This is mainly to allow time for the clinician to go through your medical history and complete some initial tests.
If you have been with us before then a typical appointment ranges between 1 and 3 hours. This time will be spent working directly with a clinician and perhaps some of the rehab technology employed in Axon Rehab.
How can I pay for my appointment?
Payment is accepted by credit/debit card, bank transfer, cheque or cash.
Am I covered under my private health insurance?
We are recognised by all major health insurance providers. However, it is recommended that you check with your health insurer directly to confirm what cover you have in place within your policy.